logo
Frequently Asked Questions
Find Answers To Common Questions
1. Do you support OEM/ODM customization?

Yes. We provide OEM and ODM services, including logo printing, packaging customization, and product configuration options based on customer requirements.

2. What is the MOQ for your portable power stations?

MOQ depends on the product model and customization requirements. We support flexible solutions for samples, trial orders, and bulk purchases.

3. What certifications are available?

We can provide relevant certifications(CE,FCC,RoHS) and test reports according to product models and market requirements, including battery safety and transportation documents.

4. Can I order samples before bulk purchase?

Yes. Sample orders are available for product testing and quality evaluation before placing bulk orders.

5. How do you ensure product quality?

We perform quality inspections during production and before shipment to ensure product reliability, safety, and consistent performance.

6. What is your production lead time?

Normally 30 days,lead time depends on order quantity and customization requirements.Our team will confirm the delivery schedule after reviewing your order details.

7. What battery type do you use?

Our portable power stations use high-quality lithium battery solutions designed for outdoor power supply and emergency backup applications.

8. What warranty do you provide?

We provide warranty and after-sales support according to product models and order agreements. Please contact us for detailed warranty terms.